Chief Customer Success Officer

As Chief Customer Success Officer, Sat Nashikkar leads OneShield’s implementation team – a skilled group that accounts for nearly 40% of OneShield’s workforce. For Sat, customer success enables our customers to achieve their business outcomes while using OneShield’s products and services. In practical terms, this means fostering a relationship with our customers from pre-sales, right through implementation and beyond.

Sat has 24 years of cross-industry and executive-level experience delivering large multi-phased projects for industry-leading technology vendors, most recently with Ernst & Young as a Managing Director in their P&C Insurance Practice. He has exceptional fluency in both technical and insurance best practices, a passion for continuous improvement, and expertise in managing technical delivery across distributed global teams.